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Customer Service
Shipping and Delivery
Most orders placed with Fine Gift Soaps.com are processed and shipped within 48 hours, to arrive within 8-10 business days. You will be notified by email of the estimated ship date if an item you have ordered is not in stock.
Shipping charges depend on the order total. For orders over $50, ground shipping is FREE. For an additional charge we can ship overnight or 2 day delivery -- please call for a quote which will be based on the weight of the order.
Shipping Rates for the Continental United States
| Order Total | Shipping |
| $0 - $50.00 | $5.00 |
| $50.01 and Over | FREE |
Shipping Rates for Alaska and Hawaii
| Order Total | Priority (3-5 days) |
| $0 - $25.00 | $15.00 |
| $25.01 - $50.00 | $20.00 |
| $50.01 - $75.00 | $25.00 |
| $75.01 and Over | $30.00 |
Other Requirements
A physical address is required for all orders – we do not ship to P.O. Boxes. All orders are processed for shipment to one (1) address per order.
We reserve the right to change the current shipping rates at any time.
Privacy and Security
The relationship we develop with our customers is extremely important to us. Since we place such a high value on this relationship, the information we collect from you at FineGiftSoaps.com will only be used to process orders and to communicate directly with you about our fine products. We will not sell or share this information with anyone.
We take special precautions to protect the information you provide during order placement. All information submitted to FineGiftSoaps.com is encrypted and transmitted to us in the most secure manner possible. Our system of computers and servers are housed in the most secure data environment available today.
Returns and Replacements
We hope all of our customers are completely satisfied with products purchased from FineGiftSoaps.com. If you find it necessary to return an item however, we will issue a refund for the price paid for the item to the original credit card. This applies to any item that is unopened and unused, and returned to us within 14 days of the date of purchase. After 14 days from the date of the purchase, a FineGiftSoaps.com store credit will be issued for any unopened and unused item returned up to 30 days from the date of purchase. All items must be accompanied by the original order receipt.
If you have any questions. please contact us.
Ordering from FineGiftSoaps.com
Payment
FineGiftSoaps.com accepts VISA, Mastercard and American Express. Credit card information provided during the ordering process is encrypted and handled in the most secure manner possible.
Out of Stock Items
If an item you have ordered is out of stock and cannot be shipped within a few days we will notify you by email or telephone.
Sales Tax
FineGiftSoaps.com charges sales tax of 7% on the total order amount for all orders shipped to the state of Georgia. No sales tax is charged for orders shipped to locations outside of the state of Georgia.
Promotions
Promotional coupons that can be redeemed when ordering items from FineGiftSoaps.com will be distributed from time to time. Simply enter the coupon offer code in the appropriate place during the ordering process and the discount amount reflected on the coupon will be subtracted from your order total.
Viewing Order History – My Account
From your My Account Dashboard you have the ability to view a snapshot of your recent account activity. You can change the addresses in your address book, you can change your password, you can view your orders, you can check your product reviews and your wish list and you can subscribe or un-subscribe to newsletters. To view your order history or to make changes to your account click here or click on My Account at the top of the page.
If you have any questions you may email or call us at 1-866-580-5288.
Forgot Password?
If you forgot your password you may click on My Account or Login found at the top of any page in the FineGiftSoaps.com site. Click on Forgot My Password and we will email you a new password.
Brand Names and Trade Marks
The Brands Names, Trade Marks and images used in the FineGiftSoaps.com catalog belong to the respective manufacturers of the products we represent.
Errors and Omissions
We reserve the right to correct any errors we have made in presenting or describing products in the FineGiftSoaps.com catalog.




